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Frequently asked questions

How long does shipping take?

Ships in 1–3 days · Arrives in 8–15 business days, depending on your location. You’ll receive a tracking number once your order ships so you can follow it every step of the way.

What if the product arrives damaged or doesn’t work?

No worries - we’ve got you covered. If your item arrives damaged or defective, simply contact us within 7 days with photos or videos, and we’ll provide a free replacement or full refund.

Is the massager safe to use daily?

Yes, all Awkks products are designed with built-in safety features, including auto shut-off timers and controlled heating functions, making them safe and comfortable for daily use.

Will this actually help with my pain or tension?

Our products are designed to provide targeted relief, improve circulation, and reduce muscle tension. While results may vary, many users experience noticeable relaxation and comfort after regular use.

Is it suitable for all ages?

Yes, it’s designed to be simple and easy to use. However, we recommend supervision for children and consulting a professional if you have specific medical conditions.

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Products

Awkks ReLuxe Pillow

Awkks ReLuxe Pillow

$279.00

Regular price $489.00 Sale price $279.00